Covid-19 safety measures valid from Monday 11 May 2020 until further notice.
Limited access and safety distances
A maximum of 36 people (including members of staff) may be inside the building at the same time. In the different areas of the Museum one person per 10m² of floor space is allowed, that is:
Entrance (1st floor): max. 6 people
Spazio tesoro (1st floor): max. 5 people
Exhibition space (1st floor and 2nd floor): max. 15 people
Spazio Maraini (ground floor): max. 4 people
Spazio Cielo (3rd floor): max. 6 people
A special signage indicates the maximum number of people allowed in each area.
During the stay in the Museum it is required to respect the social distance (2 m) between one person and another.
Access to the Museum is only possible from the main entrance. The entrance is from the garden terrace, accessible both from Riva Caccia (lakefront) and from Via Giuseppe Mazzini 5
A protective plexiglas wall separates the members of staff from the visitors.
A sign on the floor indicates to maintain the distance of 2 meters between one person and another.
Visitors are invited to pay preferably by credit card.
Access to the different areas is coordinated by the Museum members of staff.
At the entrance of the Museum and in the cloakroom the visitor has at his disposal a dispenser with hand disinfectant.
Guided tours are allowed for groups of maximum 5 visitors (+ 1 guide) and can only take place outside of opening hours.
The bathrooms are equipped with surface disinfectant and are regularly sanitized. Contact surfaces such as handrails, switches, push-button handles are also regularly sanitised.
At MUSEC welcome desk members of staff are available for further information and clarification.
Every day 11AM – 6PM. Closed on Tuesdays
Single ticket (from 16 years): CHF 15.00
Reduced ticket (AVS-AI; University Students; FAI Swiss): CHF 10.00
Children and Teenegers (6-15 years): CHF 5.00
Holidaycard and TicinoTicket: - 20%
Children (0-5 years)
Raiffeisen members; Swiss Travel Pass
Combined ticket MUSEC and the Swiss Customs Museum
Single ticket (from 16 years): CHF 17.50
Reduced ticket (AVS-AI; University Students; FAI Swiss): CHF 15.00
Children and Teenagers: CHF 5.00
Entrance Outside opening hours
(Hourly price. Fractions of 30 minutes are calculated. Excluding entrance and guided tour)
The Museum is accessible by wheelchair with accompaniment (ramp in the park coming from Via Giuseppe Mazzini; dedicated parking available in Via Giuseppe Mazzini 5). If you are not accompanied, please call +41 58 866 6960 to ask for help from members of the staff.